Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Judy Parks
08/23/2025
5.00
My son recently bought a truck from Cortland Used Cars and he has a lot of trouble with it. Israel, the service manager and the team at Cortland Used Cars not only honored the warranty but did it with grace! They fixed all the problems and even extended the warranty for him. Very professional, made a bad experience as good as it could be, with no regrets! These guys put the customer first, and that is hard to find these days. I highly recommend! -Andy P
Joe Pittsley
08/21/2025
5.00
Very friendly and accommodating, goes out of thier way to help u get the vehicle u want!!!
Dizzy Dad
08/20/2025
5.00
Just when I was getting sick of looking for a vehicle that would suit our needs, Cortland Used Cars popped into our radar and had exactly what I was looking for and handled everything for us, which was a huge help, enabling is to focus on the gargantuan task of moving. Will definitely shop here again and recommend.
Justin Lor
08/06/2025
5.00
Impressive customer service.
FLEDGE 444
08/02/2025
5.00
I just recently sold a vehicle to this dealership and dealt with a gentleman named Mark. I got a very reasonable offer for my vehicle and he made the process convenient. Everyone there was a pleasure to deal with. If your interested in selling your vehicle I strongly suggest you keep this dealership in consideration and request Mark. Thanks again guys.
M. M. Arung
08/01/2025
5.00
Brooke Malchak of CORTLAND USED CARS has left an excellent impression of the American people's civility to me as a foreigner and the good quality of car products in this company is outstanding. It is an experience that I will gladly wish to repeat over and over again.
Ife Scott
07/25/2025
5.00
It's been one week with my new vehicle, and no buyer's remorse. Cass was super helpful, and we were able to get the bulk of my car buying experience completed via emails and texts with none of that sales pushiness. When I went to pick up my car (2015 Mazda CX5), I was able to do a quick test drive and then some quick document signing and I was off. I would definitely recommend!
Kevin Rose
07/24/2025
5.00
Absolutely recomend service was great and they worked well with us even swapped out the tires for 4 brand new all seasons and washed our car before we picked it up the same day definitely will be returning as a customer
River
07/22/2025
5.00
Riley Stewart
07/19/2025
5.00
I can’t thank Cass and Brooke enough. Their service was phenomenal for helping me find the right truck and being patient with me.
